Last Updated: March 2026

Welcome to Zenaisle (https://zenaisle.com). We value your trust and respect your privacy. This Privacy Policy details how we collect, use, and protect your personal information when you visit or make a purchase from our store.

1. Information We Collect When you make a purchase or attempt to make a purchase through Zenaisle, we collect certain essential information from you, including:

• Identity Data: First name, last name.
• Contact Data: Email address, billing address, shipping address, and phone number.
• Transaction Data: Details about payments to and from you and other details of products you have purchased from us.

2. Payment Processing (Razorpay) We use Razorpay for processing payments. We/Razorpay do not store your card data on our servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

3. How We Use Your Information We use the Order Information that we collect generally to:

• Fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
• Communicate with you regarding your order status or customer service inquiries.
• Screen our orders for potential risk or fraud.

4. Sharing Your Personal Information We share your Personal Information with necessary third parties to help us fulfill your orders. For example:

• We use WooCommerce to power our online store.
• We share your shipping details (Name, Address, Phone Number) with our trusted courier and dropshipping fulfillment partners solely for the purpose of delivering your product.
• We use analytics tools to help us understand how our customers use the Site.

5. Cookies We use cookies to maintain your shopping cart, remember your login details if you create an account, and understand your browsing behavior to improve our website experience.

6. Data Retention When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. Your Rights If you are a resident of India, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

8. Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at:

• Email: support@zenaisle.com